Frequently Asked Questions
Everything you need to know about your Celia B experience.
Where does Celia B ship from and how long does it take?
We ship our unique designs globally from our central warehouse. Standard international shipping typically takes 5-7 business days, while express options are available at checkout for faster delivery.
What is your return policy for seasonal collections?
We accept returns on all full-priced items within 14 days of delivery. Items must be unworn, unwashed, and have all original Celia B tags attached to be eligible for a refund.
How do I ensure I choose the right size?
Each product page features a detailed size guide tailored to the specific silhouette. As our designs often feature intricate embroidery and structured cuts, we recommend measuring yourself and comparing it to our chart for the perfect fit.
Are your garments ethically produced?
Sustainability and ethics are at the heart of Celia B. We work closely with artisanal workshops that ensure fair wages and safe working conditions, focusing on slow fashion principles and high-quality craftsmanship.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 2 hours of placement. After this window, we are unable to make changes, but you may initiate a return once the package arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible payment installments through specialized providers depending on your region.